Still remember the Galaxy Note 7 which was withdrawn from circulation by Samsung some time ago. The same step was done by Lenovo. It is rumored that the Chinese company has recalled the ThinkPad X1 Carbon laptop unit from the global market.
For those of you who are Lenovo ThinkPad X1 Carbon owners, it is only natural that you are starting to worry, because Lenovo has been reminded to all ThinkPad X1 Carbon users, that they are starting to pull the laptop out of their entire official store chain, and retail.
Lenovo’s bold step is based on the emergence of problems in some units of Lenovo ThinkPad X1 Carbon devices related to the battery components.
According to electronics companies, PCs and smartphones there is a serious problem in the ThinkPad X1 Carbon-related batteries that are feared could damage the device and are at risk of endangering users under certain conditions.
Sure, not all units of Lenovo ThinkPad X1 Carbon are affected by the problem, but only certain units. On some units of Lenovo ThinkPad X1 Carbon generation 5th generation with production code starting with code: 20HQ, 20HR, 20K3, 20K4.
Related to this, Lenovo recently opened a support page that lets you identify the model number of your Lenovo ThinkPad X1 Carbon device and verify whether or not the Lenovo ThinkPad X1 Carbon laptop unit has a problem.
If your Lenovo ThinkPad X1 Carbon unit turns out to be in that list of codes, you can simply call the Lenovo support page to get a replacement for the new ThinkPad X1 Carbon laptop unit for free. Or even Lenovo offers free repairs.
To log in to the support page, you can go to this Lenovo-created link https://support.lenovo.com/id/id/solutions/ht504453#determine. This page will take you to the Lenovo support page. Once there, select the model number of Lenovo ThinkPad X1 Carbon 5th gen to search for device code. If from the code, your laptop is not on the list, your device is safe and does not affect battery issues. But if your laptop code exists, immediately enter the serial number of your Lenovo ThinkPad X1 Carbon laptop. After that you click “Submit”. You will know if your laptop is eligible for free replacement / repair. Then you have to choose the location / zone where you live to get the closest service. Then, wait until Lenovo notifies you of the withdrawal of your ThinkPad X1 Carbon unit.
Reportedly, the cause of this problem is the screws in unopened battery components, which according to Lenovo at risk can damage laptop batteries that cause high-temperature laptop (overheat), potentially causing fire and explosion hazard. Obviously, this is a very serious problem that Lenovo sees as important, because it can affect the security and convenience of users.